Client Questionnaire lorem ipsum Client Questionnaire Name: * Email: * Company: * Phone: * Website planning 1. What does your business do? List all the services and/or products your company offers. Give example(s) of projects you've done in the past if applicable. 2. What do you want website visitors to do when they get to your site? Do you want them to call? Buy? Fill out a form? 3. What do you want your website to accomplish? In other words, what is your primary goal for the site? (Check all that apply) More calls Better name recognition To be found on a Google search for the services you provide Get more inbound leads / quote requests / phone inquiries Increase brand awareness Educate your audience Encourage sales Collect email addresses and build a list Encourage onsite or social media interaction Other reasons: 4. What do you like and what do you dislike about your current website? Has your current website increased sales or leads or had any other positive results? What, if anything do you want to see carried over to the new site? 5. What sets your company apart from other companies? What are your top 3 selling points? For example, awesome customer service, highly trained staff, unique products, fast or free delivery, package deals, custom work and so on. 6. Who are your biggest competitors? 7. What websites do you like and why? List 3-4 websites you like and why you like them. Website Design 8. Describe your customers. Who are your customers and what are their biggest concerns or their pains? In addition to describing demographics, what are your customer's typical fears or complaints? What problems do your services solve for people? 9. What types of promises can you make to potential customers? What kind of proof can you show that your company can solve your customers problems? Testimonials? Case Studies? 10. What features do you want your website to have? (Check all that apply) A shopping cart Social Media implementation such as a Facebook or Twitter feed Email collection for further email marketing & Autoresponders An integrated blog or newsfeed Image gallery Videos A slider or image carousel Ability for users to leave comments or leave a review Contact form or a quote request or a booking form Calendar of events Other features: 11. How will you measure your success? What does success look like to you? (check all that apply) New customers New inquiries More phone calls More email signups Increased traffic Increase in social media followers Others? 12. What marketing materials do you have? Do you have a company style guide that outlines preferred colors, fonts, and logos? Do you have a digital logo? Brochures? Flyers? Mailers? 13. Do you have professional images for the following: (check all that apply) Staff Products Business Building (including outside and inside) Staff performing a service Customers using your product or services Other images? Please describe. 14. Are you interested in having professional pictures taken to be used on your website and other marketing materials? If so, do you have a budget for images? Please explain. 15. Are you interested in having a professional video(s) taken to be used on your website? If so, what type of video are you interested in: (check all that apply) Testimonial video(s) Business Overview video(s) Product video Services video Others? Please explain. 16. Do you need to have or would it benefit your business in some way to have a secure password-protected area on your website that either only your staff, your customers, your distributors or some other group would have access to? If so, explain. 17. Who will provide content? Will you or a staff member write the copy for each page or will you want Groove Marketers to provide content writing services? Explain? If you are human, leave this field blank. Submit Δ
