Review monitoring allows you to know as a business owner the minute someone leaves a review on any of these directories. Why is this important? If you have a bad review it allows you a prompt response so for reputation management sake it looks like you as a business owner are on top of things and care about your customers. If you have a good review it allows you the ability to share these reviews on various social media sites to further promote your business. If you have questions about online directories and review monitoring or how we manage and maintain them give us a call, we would be happy to explain our process.